Integrated Adults and Social Care Services and Children's Social Care Technology Enabled Care (TEC) Statement of Purpose 2025 - 2028
Appendix 2 - Benefits realisation potential
A clear result of a TEC first approach and delivering sustainable independence is the ability to deliver financial benefits around cost avoidance and cost reduction. A robust benefits realisation approach is one of the key enablers required to deliver TEC and personalised outcomes at scale, as highlighted within the illustration below from the TEC Services Association (TSA).
Given the positioning of TEC around discharge, reablement and long-term care it is expected that the vast majority of realisable savings will come in the form of cost avoidance - ensuring a slowing down of progression of need, reducing the likelihood of escalation in care and support; within the support of people with Learning Disabilities there is a clear opportunity to realise greater independence and to also deliver the right level of support during nights hours and reduce where possible the use of waking and sleep-in nights - in doing so this would result in cost reductions within the care packages.
Benefits realisation approach
To support the growth targets outlined above, TSA has recommended the following parameters to guide the calculation of benefits, based on best practice examples from other local authorities:
- Average cost avoidance:
Estimated at 1.5 hours per week per care package, based on savings analyses from Hampshire Council and the Department of Health's Care Services Efficiency Delivery (CSED) programme, which reviewed over 3,300 care packages across 39 local authorities (2010-2015). - Duration of benefit:
Assumed to be 12 months, aligning with annual care package reviews. While TEC will increasingly be introduced earlier in a person's care journey, this timeframe ensures savings are not overstated. - Hourly cost:
Calculated at £19.12, based on the average hourly rate for 2023/24. - Annual saving per care package:
1.5 hours/week × 52 weeks × £19.12 = £1,49
11.5 hours/week × 52 weeks × £19.12 = £1,491
This figure represents the potential cost avoidance per TEC-enabled care package, valid for a 12-month period due to changing individual circumstances.
In line with the options for growth trajectories per financial year above, if modelled against the benefits calculations above, the following tables show the potential cost avoidance for social care:
| 50% target | Financial year | Net growth target | Cost saving potential (per year) | Cost saving potential (cumulative) |
|---|---|---|---|---|
| Predicted | 25/26 | 176 | £262,192 | £262,192 |
| Predicted | 26/27 | 191 | £284,867 | £547,059 |
| Predicted | 27/28 | 182 | £270,623 | £817,682 |
| Predicted | 28/29 | 240 | £357,840 | £1,175,511 |
| 60% target | Financial year | Net growth target | Cost saving potential (per year) | Cost saving potential (cumulative) |
|---|---|---|---|---|
| Predicted | 25/26 | 260 | £387,436 | £387,436 |
| Predicted | 26/27 | 271 | £403,849 | £791,285 |
| Predicted | 27/28 | 293 | £437,332 | £1,228,617 |
| Predicted | 28/29 | 360 | £536,760 | £1,765,377 |
| 70% target | Financial year | Net growth target | Cost saving potential (per year) | Cost saving potential (cumulative) |
|---|---|---|---|---|
| Predicted | 25/26 | 320 | £476,896 | £476,896 |
| Predicted | 26/27 | 364 | £542,512 | £1,019,408 |
| Predicted | 27/28 | 406 | £604,846 | £1,624,554 |
| Predicted | 28/29 | 480 | £715,680 | £2,339,934 |
A strong benefits case not only outlines potential financial benefits, but also highlights the impact on individuals, families and unpaid carers, along with care providers, local authorities, and the NHS.
Benefits for the person drawing on care and support:
- support to live the life they want to lead, so they can thrive and flourish
- improved wellbeing and quality of life
- choice and control around their own care and support needs
- independence in their own homes and communities for longer
- early intervention and prevention of crises or significant changes in care needs
- greater reassurance and peace of mind that they are being supported
- increased confidence in managing their own health conditions
- faster access to support when needed
- increased confidence in the reliability of their support systems
Benefits for family members and unpaid carers:
- reassurance and peace of mind for family members and unpaid carers 24/7
- support to make better informed care decisions
- they are better informed about their loved-one's wellbeing
- support in caring role while maintaining independence
- better work-life balance through remote monitoring support
- freeing up time for quality conversations and meaningful interactions with loved ones
Benefits for care workers:
- more efficient use of time and resources - providing care when and where it is needed
- provides data and insight that can support making better informed care decisions
- improved job satisfaction through provision of preventative interventions and time being freed up for more meaningful interactions
- higher job satisfaction from improvement in wellbeing of person being supported
- reduced physical strain through technology assistance
- improved quality of work
- enhanced communication and collaboration/ integration with others involved in care of the individual
Benefits for care providers:
- more efficient use of time and resources - providing care when and where it is needed
- provides data and insight that can support making better informed care decisions
- improved staff job satisfaction through provision of preventative interventions and time being freed up for more meaningful interactions
- reduced physical strain through technology assistance
- improved quality of work
- enhanced communication and collaboration/ integration with others involved in care of the individual
- higher job satisfaction from improvement in wellbeing of person being supported.