Integrated Adults and Social Care Services and Children's Social Care Technology Enabled Care (TEC) Statement of Purpose 2025 - 2028
Appendix 1 - Growth potential
To drive progress and embed Technology Enabled Care (TEC) across all age groups, a growth target is proposed to focus activity within the council. The aim is to increase the proportion of community-based care packages that include TEC from the current level to 60% by the end of the 2027/28 financial year.
As of October 2024:
- over 7,300 people are supported by the Care Call service
- 2,547 adults in Gateshead receive a social care package while living at home.
- of these, 803 (or 31.5%) have TEC integrated into their care
Assuming a 2% annual increase in demand, it is projected that by 2027/28:
- 2,757 adults will be receiving a social care package.
- to meet the 70% TEC integration target, 1,930 of these packages would need to include TEC
- this represents a net increase of 1,127 TEC-enabled care packages—an achievable goal over the next 3.5 years
The tables below outline the projected growth trajectory for TEC integration across financial years, with scenarios ranging from 50% to 70% uptake.
| 2% year on year social care funded package growth | Current/predicted unique customers | 50% target | Current/predicted TEC customers at end of year | Start of year (assume 5% customers leaving Carecall) | Required growth in year | % TEC in social care funded packages | |
| Actual | 24/25 | 2,547 | 803 | 31.5% | |||
| Predicted | 25/26 | 2,598 | 1,299 | 979 | 763 | 216 | 37.7% |
| Predicted | 26/27 | 2,650 | 1,325 | 1,170 | 930 | 240 | 44.1% |
| Predicted | 27/28 | 2,703 | 1,351 | 1,351 | 1,111 | 240 | 50% |
| 2% year on year social care funded package growth | Current/predicted unique customers | 60% target | Current/predicted TEC customers at end of year | Start of year (assume 5% customers leaving Carecall) | Required growth in year | % TEC in social care funded packages | |
| Actual | 24/25 | 2,547 | 803 | 31.5% | |||
| Predicted | 25/26 | 2,598 | 1,559 | 1,063 | 763 | 300 | 40.9% |
| Predicted | 26/27 | 2,650 | 1,590 | 1,334 | 1,010 | 324 | 50.3% |
| Predicted | 27/28 | 2,703 | 1,622 | 1,627 | 1,267 | 360 | 60.2% |
| 2% year on year social care funded package growth | Current/predicted unique customers | 70% target | Current/predicted TEC customers at end of year | Start of year (assume 5% customers leaving Carecall) | Required growth in year | % TEC in social care funded packages | |
| Actual | 24/25 | 2,547 | 803 | 31.5% | |||
| Predicted | 25/26 | 2,598 | 1,819 | 1,123 | 763 | 360 | 43.2% |
| Predicted | 26/27 | 2,650 | 1,855 | 1,487 | 1,067 | 420 | 56.1% |
| Predicted | 27/28 | 2,703 | 1,892 | 1,892 | 1,412 | 480 | 70% |