Lift Safety Policy summary
This summary provides an overview of our full Lift Safety Policy.
Purpose
- Keep you and your home safe when using lifts
- Make sure lifts are well maintained and safe to use
- Respond quickly if a lift breaks down or is unsafe
- Reduce the risk of accidents and entrapments
Key principles
- Lifts checked every 6 months if used by people
- Extra checks before a property is re-let
- Only trained and approved engineers carry out work
- We keep improving through audits and inspections
- Clear communication with tenants about safety
Objectives
- Carry out regular lift safety checks and servicing
- Fix problems quickly and properly
- Use qualified and approved lift engineers
- Give tenants clear advice and updates
- Make reasonable adjustments for tenants with additional needs
Measuring success
- All lifts have up-to-date safety checks
- Repairs and follow-up work completed on time
- Tenants feel safe and informed
- Regular performance reports and audits
- Fewer lift safety risks over time
Lift safety tips
Report any lift problems straight away
Don't overload the lift or block doors
Use the emergency button if you get stuck
Keep children supervised when using lifts
Follow the safety instructions displayed in the lift