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Gas and Heating Policy summary

This summary provides an overview of our full Gas and Heating Policy.

Purpose

  • Keep you and your home safe from gas and heating risks
  • Make sure gas appliances and heating systems are safe and well maintained
  • Respond quickly to any gas or heating safety issues
  • Reduce the risk of carbon monoxide poisoning and fires

Key principles

  • Gas safety checks every 12 months
  • Extra checks when homes become empty or new tenants move in
  • Only trained and approved engineers carry out work
  • We keep improving through audits and inspections
  • Clear communication with tenants about safety

Objectives

  • Carry out annual gas safety checks in all homes
  • Service and maintain heating systems regularly
  • Install and test smoke and carbon monoxide alarms
  • Use qualified Gas Safe engineers for all gas work
  • Give tenants clear advice and updates

Measuring success

  • All homes have up-to-date gas safety checks
  • Repairs and follow-up work completed on time
  • Tenants feel safe and informed
  • Regular performance reports and audits
  • Fewer gas and heating safety risks over time

Gas safety tips

Report any gas or heating problems straight away

Never block air vents or cover gas appliances

Do not try to fix gas appliances yourself

Test smoke and carbon monoxide alarms regularly

Let us in for safety checks, it is important for your safety

Read the full Gas and Heating Policy