Adult Social Care Local Account 2024/25

We want to make sure adults receiving support and professionals working with Gateshead have a say in their lives and opportunity to provide feedback. These are some of their views.

The care my father received before he passed was outstanding. All the ladies who came to my parents home to care for my father were amazing not only to my father but to us his family. I cannot thank everyone involved enough. Outstanding care.

All the staff have went above and beyond what they were to do for my mam. All the staff are a credit to the service, especially MB she was excellent with my mam and to watch my mam call her a Friend and watch my mam's face light up when M arrived was priceless.

Thank you for all your support, you made this scary time fun! You took up the gauntlet when I didn't have the strength and with your help and guidance we got the best outcome for J, you are amazing at what you do.

MS thinks all the staff are great and have helped him and his wife to return to independence. While was there they were so impressed how L has a good caring attitude towards supporting M nothing was a bother always very cheerful and helpful. He would also like to thank all the staff who have attend his home as their all been very good, kind and understand and give him the time to do things for himself.