General concerns

By using one of the options above you're helping us free up our phone lines for urgent matters and for those who don't have access to a computer.

If you are unable to find an answer or would prefer to speak to someone you can contact us 9am to 5pm Monday - Friday. 

If you have a general concern or query about Adult Social Care

Contact Adult Social Care Direct:
☎ 0191 433 7033

If you have a concern or query about a child

You should either contact your child's social worker, or you can contact the Children's Duty Team:
☎ 0191 433 2653

Ask us about support available for people who need an interpreter or a British Sign Language interpreter.