Domestic Abuse Policy

There are many ways that domestic abuse may come to our attention. This could be in direct disclosures from victims and survivors, antisocial behaviour cases, repairs being reported, victims and survivors presenting as homeless, or information from a partner agency.

Where domestic abuse is linked to a Gateshead Council tenancy, we will respond to any reports or information linked to this as a priority, putting the needs of the victims and survivors first.

We will undertake a risk assessment and tailor actions and support to the client's individual circumstances.

Domestic abuse can happen to anyone regardless of their background; however, it can be more prevalent in people who have experienced trauma or face multiple disadvantage. We recognise that victims and survivors of domestic abuse may have multiple unmet needs, such as mental health, substance use, and/or child removal. We will work to provide support where possible and signpost to relevant services if we are unable to offer direct assistance ourselves.