If you see something that concerns you, report it as quickly as possible to stop it getting worse. You can do this by contacting Adult Social Care Direct on 0191 433 7033 or by completing our online form.
Please read our information about understanding safeguarding (opens new window) before reporting a concern.
The Adult Social Care Direct Team work Monday to Friday, 9am until 6pm, and will respond to referrals made between this time. You can tell us about a concern you have online 24 hours a day, 7 days a week, but we can't respond to this over a weekend.
If you believe your concern is an emergency or believe someone is in immediate danger, you should call the emergency services on 999.
