You can request a refund if your Council Tax is in credit. This could happen if:
- you have overpaid
- you have moved out of Gateshead
- a discount or exemption has been awarded to your account
- an award of council tax support has been made to your account
- their has been a reduction in your Council Tax band
To complete the application form you will need:
- your Council Tax account number
- your bank details where payment is to be made
- your date of birth and national insurance number
Payment will normally only be made back to the person who made payment and we will only issue a refund by secure bank BACS transfer, we do not send cheques.
If payment does need to be made to someone else, the Council Tax team will contact you to provide a reason and may issue a declaration to you to sign.
A refund will only be processed if your account is in credit and you do not owe any other amounts of Council Tax.
Apply for a Council Tax refund
This form is a request only and does not guarantee a Council Tax refund. All requests for a refund will be subject to a validation check.
You must have your Council Tax account reference to complete the application.
Apply for a Council Tax refund
Scam text and email warning
We are aware that some residents have received scam text or email messages claiming to be from GOV.UK or similar organisations, indicating that they are due a Council Tax refund.
We do not text residents about Council Tax refunds, and if we send an email we will always also send an official Council Tax bill which will be clearly shown as being issued by Gateshead Council to tell you about a credit.
If you are ever in doubt about a text or email or something else please contact Council Tax direct on 0191 433 3600 for further help or advice.
