How to make a formal complaint (Children)
How to make a formal complaint
If you are not happy with a social care service we provided to you, your children or someone acting for you, (with your written permission), you can make a complaint to our social care complaints team.
You should speak to the member of staff that you know best first as most issues can be sorted this way.
We would like to know:
- what has happened
- how you or your family have been affected
- what you would like us to do to put things right