Neighbourhood Housing Officers are out in our neighbourhoods all year round responding to customer enquiries and proactively identifying areas for improvement.
On every estate, we also organise two walkabouts each year, giving residents the opportunity to meet up with their local Neighbourhood Housing Officer and accompany them as they walk around the neighbourhood. This provides another opportunity for issues to be reported, and for residents to feedback their views on how the estate can be improved.
The estate walkabouts are on pre-arranged dates and times, so you can plan your attendance.
The first round of estate walkabouts take place in April and May, in order for us to focus on the environment as spring begins.
The second round of walkabouts are in September and October, so we can identify issues and plan for winter.
(Multi-storey and sheltered accommodation is not part of our walkabouts programme. If you live in a multi-storey block or sheltered scheme, you can contact us to discuss any issues you have.)
Find your estate
If you're not sure what your estate is called, enter your address below to find out.
