Supported lodgings young people's guide

Confidentiality and information sharing

We aim to work with respect for confidentiality while balancing this with the importance of collaborative information sharing with other networks and agencies to help you and keep you and other people safe.  We will never share confidential information about you without your permission.

Exception: we have a duty to disclose information if we feel you are in danger in some way or need protection, or information you have shared is regarding someone else's safety. In such cases we may have to share the information you have disclosed with your social worker, medical professional or the police; this would be discussed with you.

Accessing any personal information we hold about you   

If you would like access to the information we hold about you, an 'Access to Personal Records' application can be given to you to complete. If you would like help completing this, please ask. 

Advocacy

Young people have the right to access independent advocacy services.

What is an advocate?

• an advocate is independent -this means they are not part of other services such as social care, education or health.
• an advocate will not give their opinion or tell you what to do.
• an advocate can help to explain things to you and give you information about your rights.
• the service is confidential and free

How can an advocate help?

An advocate:

• will listen to you
• will help your views, wishes and feelings be heard
• can go to meetings with you or for you
• will explain what your rights are
• can help you to make a complaint

You can ask your Social Worker / Children's Rights Officer on 0191 433 2647 / 07795 021 819 or [email protected].

We will ensure that if you are an unaccompanied asylum seeking young person with ongoing immigration concerns, that you have access to suitable support from appropriate persons with regard to immigration and citizenship advice. This person would normally be an immigration solicitor.