- new domestic refrigerators
- freezers and fridge-freezer combinations
- washing machines
- electric tumble dryers
- combined washer-dryers and dishwashers
The European Community Energy Label must be displayed by law. The label can be viewed on the European commission website (opens new window).
For free and impartial energy saving advice contact your local Energy Saving Trust Advice Centre on freephone 0800 512 012. They can help you with a free home energy check, details of the latest grants and offers for installing energy saving measures, information on the most energy efficient appliances and heating systems, advice on how to generate your own renewable energy and advice on cleaner vehicles and fuels to cut down running costs and emissions.
Alternatively, contact the main energy suppliers for this area:
| British Gas Energy Efficiency Advice Service 80 St Mary's Southampton SO14 0YR Tel: 0845 965 0650 Fax: 2380 824 228 | Northern Electric & Gas Energy Efficiency Helpline Tel: 0800 269 695 |
Grants are available via the Warm Front Scheme which is administered by the Eaga partnership.
Local Energy Advice Partnership (LEAP)
Local Energy Advice Partnership (LEAP) offers Gateshead residents a free of charge service to reduce energy usage.
- LEAP's appliance scheme (opens new window) can provide residents with white goods and energy-efficient appliances. View the eligibility criteria (opens new window).
- Through Connected for Warmth (opens new window), LEAP can also refer eligible clients for further funded energy improvements, such as insulation and efficient heating systems to the private rented sector and owner occupiers.
Visit the Leap website (opens new window) to check if you are eligible for help or call 0800 060 7567.
Age UK Gateshead
Age UK Gateshead offers fuel and energy support to anyone over the age of 50 in Gateshead. Funded by Warm Homes, this support includes:
- home energy checks - home visits to install energy efficiency measures such as low-energy light bulbs, timers, and door insulation
- benefit entitlement checks
- fuel voucher provision (for residents with a balance of £5 or under on meter)
- signposting to other services, for example, friendship and common interest groups
- digital inclusion support - helping residents to access online fuel bills, use smart meter apps/home displays if desired
To arrange a home visit, phone 0191 477 3559 or email [email protected]
Northumbrian Water
Northumbrian Water have a range of support schemes such as payment plans, low income discounts and advice on saving water available to residents struggling to pay their bills.
Find out more on the Northumbrian Water website (opens new window).
HEAT
HEAT provides one-to-one mentoring support and advocacy to people in England and Wales. Their team of Energy Mentors can provide independent, tailored advice for anyone who needs help with their energy bills.
This includes:
- managing fuel debt and related issues
- advocating on your behalf
- accessing energy grants
- advising on making the most of your energy
The support they provide aims to help people in the long term. Please fill in the HEAT referral form (opens new window) for more information.
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