Rent and Service Charge Setting Policy

1. Introduction

2. Key principles and priorities

3. Government rent policy background

4. Gateshead Council policy approach

5. Rent setting - social rent

6. Rent setting - affordable rent

7. Other types of accommodation

8. Legislation and guidance

10. Service charges

11. Data protection

12. Measuring performance

13. Complaints and review process

14. Gateshead Council related documents

15. Equality and diversity implications

16. Consultation

17. Policy review

Glossary of terms

Rent and Service Charge Setting Policy

12. Measuring performance

12.1

Rent collection is a vital element of measuring the financial viability of the HRA Business Plan. Performance of rental income collection is monitored quarterly.

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