Bereavement Services Privacy Notice
Who we are and what we do
Bereavement Services is part of Gateshead Council. We are based at the Civic Centre, Gateshead. We provide the following services:
the administration of all activities relating to the cemeteries and crematoria in Gateshead, the Book of Remembrance and all historical records relating to the cemeteries
This privacy notice provides specific information about how we process your personal data. It is an addition to the information contained in our Corporate privacy notice.
What type of information is collected about you
We collect personal information to understand your needs and provide services. Information may include:
- name of deceased, date of birth, age, occupation, marital status
- date of death, cause of death, place of death
- name, address, telephone & email details of applicant, signature of applicant
- name and contact details of doctor
- funeral director details
- race or ethnic origin
- religious or philosophical beliefs
How we collect information about you
We collect information about you from various sources, including:
- through the application forms completed by you
- from forms completed by funeral directors sent to us directly with the information you provided
Why we need your information
Our purpose for collecting your personal data is for the processing of your funeral request within the Borough of Gateshead and the lawful basis for our processing is:
task in the public interest or in exercise of official authority
Who your information can be shared with
Our Corporate Privacy notice explains information sharing the Council carries out. This sharing fulfils statutory obligations, legal requirements and service delivery.
If we wish to share your information with other council services or third parties for purposes outside of those listed above we will ask your permission.
How long we will keep your information
We keep your information for as long as we need to provide services to you. We may also need to keep your information in accordance with legal or other obligations. Where we have no need to keep your data it will be securely destroyed. We keep a Record of Processing Activity (a requirement under the GDPR). This sets out the specific retention periods applicable in different circumstances. For more information please contact: Bereavement Services at Gateshead Council on 0191 433 3000.
Where your information is held
Paper copies of information are held at the Bereavement Services offices in fire safe locked filing cabinets. information is held electronically on our systems on Gateshead Council computer servers, or BACAS (Burial And Cremation Administration Service) which is a third party partner on cloud hosted systems based in UK data centres.
How you can update your information
Our delivery of efficient services depends on the accuracy of your information.
Please inform us of any changes to the following:
- email address
- personal circumstances
- postal address
- any of the other information we hold
Please contact: Bereavement Services at Gateshead Council on 0191 433 3000
Your information rights
Please see the relevant section of our Corporate privacy notice.
Marketing and e-newsletters
Please see our email marketing privacy notice.
Business intelligence, profiling and automated-decision making
Please see the relevant section of our Corporate privacy notice.
Protecting your information
Please see the relevant section of our Corporate privacy notice.
Data Protection Officer
Data Protection Officer
Civic Centre
Regent Street
Gateshead
NE8 1HH
0191 433 3000
Information Commissioner's Office
The Information Commissioner is the UK's independent body for upholding information rights. Visit their website to find out more about your rights under Data Protection law, and what to expect from us.
For privacy practices or data protection rights concerns, contact the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
0303 123 1113 or 01625 545 745