Help with your water bills - Northumbrian Water

Council tenants

Depending on your circumstances, you may be eligible for reduced water rate charges.

The Advice and Support team, can submit an application on your behalf. For further information and support, contact the Advice and Support team via email on [email protected] or by phone on 0191 4336161.

For further information and support, contact the Advice and Support team.

Private tenants and homeowners

Northumbria water offers a number of financial support options for private tenants and homeowners. Complete their eligibility checker (opens new window)to review the options available for you. 

Available to all

You may also be able to save money by having a water meter fitted. Use their usage calculator (opens new window) to estimate how much your bill would be if you switched to a meter. 

Applications for a water meter must be made directly to Northumbrian Water. (opens new window)