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Register to become a Warm Space in Gateshead

Sharing Warm Spaces for Gateshead

We know that many of our partners across Gateshead already provide this type of facility, so if this is you, we're asking you to consider registering your facilities and/or services with us so we can add you to our Warm Spaces directory to let our residents know how to access the Warm Spaces near them. 

If you've got a Warm Space already, please tell us about your facilities and services using the form below so we can add to our directory.

It should take you less than two minutes to complete the form.

Sign up to be included in our warm spaces directory (opens new window)

What you can expect if you offer a Warm Space

If you want to offer a Warm Space you will be asked to sign up to the Warm Spaces charter, developed in collaboration with the Gateshead Poverty Truth Commission. The Charter is intended to help local people who want to use the Warm Spaces to know what to expect when they step across the threshold of a Warm Space building; a guarantee of respect, dignity and warmth.

Two training modules are available to you. The first is mandatory for all Warm Space participants and includes:

  • Understanding the Warm Space Charter
  • Things to consider in preparing your venue to receive visitors
  • The importance of confidentiality in a Warm Space
  • Understanding the Cost of Living Crisis and how this affects people
  • Making Every Contact Count
  • Signposting visitors to advice, advocacy, and support
  • Communicating under different circumstances and managing difficult conversations.

The second training module is discretionary. It includes:

  • Basic energy efficiency information and signposting
  • Signposting for energy advice to include charitable grants
  • Understanding the Household Support Fund and how to refer

You'll also receive branding guidance and a social media toolkit so you can create own materials to promote your Warm Space.

Warm Space participants will be expected to adhere to their own safeguarding policies and ensure that all staff and volunteers are briefed on these procedures.