Free school transport privacy notice

Who we are and what we do

Gateshead Council, Free School Transport Team, Benefits Department, Customer and Financial Services, Corporate Resources 

0191 433 4848


Why we need your information and how we use it

The information we collect from you is required to process your child's application for free home to school travel.

We use the information you provide to administer Free School Transport under The Education and Inspections Act 2006 and other associated Regulations.

We have a duty to protect public funds we administer, and may use the information held about you and your children for all lawful purposes, including and not limited to the prevention and detection of fraud, disclosure of information to the police, matching council tax data with electoral registration records and protecting public funds in investigating misuse of public money.

In order to calculate entitlement we collect information about, your child and your income.

This information includes; your child's name, your child's date of birth, your child's age, your child's home address, the address of your child's school and your telephone number and income. We also require a passport style photograph of your child which will be applied to the pass in order to prove their identity when they are using public transport.


Who your information may be shared with - internally and externally

The information you provide will be shared with the relevant transport provider to process our child Free School Transport.

We can share information collected as part of your application for Free School Transport with other departments in the Council.

How information about you will be used

The information we hold, including details of any state benefits you may get, can only be shared for the following reasons:

To help with an application for one of the following council services;

  • Housing Benefit
  • Council Tax Support
  • Free School Meals


How long we keep your information

We will retain your information for two academic school years after Free School Transport has been claimed.

Marketing and E-Newsletters

Please see the relevant section of our Corporate privacy notice.


Business Intelligence, Profiling and Automated-Decision making

Please see the relevant section of our Corporate privacy notice.


Protecting your information

Please see the relevant section of our Corporate privacy notice.


How you can access, update, or correct your information

The Data Protection law gives you the right to apply for a copy of information about yourself. This is called a 'Subject Access Request'. 

The accuracy of your information is important to us to be able to provide relevant services more quickly. We are working to make our record keeping more efficient. In the meantime, if you change your address or email address, or if any of your circumstances change or any of the other information we hold is inaccurate or out of date, please contact us:

0191 433 4848


Your information choice and rights

Please see the relevant section of our Corporate privacy notice.


Information Commissioner's Office

Please see the relevant section of our Corporate privacy notice.


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