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Emergency and out of hours contacts

If you need to contact the Police, Fire Brigade or Ambulance Service in an emergency, dial 999 or 112.


Dial 999 or 112 in an emergency where there is danger to life or a crime is in progress. 

Gateshead comes under Northumbria Police force area. 

To report anti-social behaviour or other incidents not classed as an emergency, contact the telephone number below.

Northumbria Police
Phone: 03456 043 043

Fire Brigade

Dial 999 or 112 in an emergency.

Local fire officers can provide helpful advice about fire safety. For details of your Local Fire Safety Office, contact the telephone number below.

Tyne and Wear Fire and Rescue
Phone: 0191 444 1500

Local Health Services

Accident and Emergency (A&E)

An A&E department will treat serious injuries and sudden illness. If it is not an emergency then you should contact your local doctor (GP) or NHS Direct.

Gateshead Emergency Department (A&E)
Queen Elizabeth Hospital
Sheriff Hill
Phone: 0191 482 0000

Doctors and dentists

In an emergency, you can usually call your local surgery for a recorded message explaining how to contact the doctor or dentist on duty. If you are not registered with a doctor or dentist, you can use the NHS website to find your local GP or urgent care services. The NHS website also provides general health advice and information.

Household emergencies

If your power supply is interrupted:
Northern Powergrid
Phone: 0800 668 877

If you smell gas anywhere, either in the house or in the street:
National Grid
Phone: 0800 111 999

For water and sewerage services:
Northumbrian Water
Phone: 0845 717 1100

Environment Agency

Environment Agency
Phone: 0800 807 060
In an emergency and to report all environmental pollution incidents. 

Phone: 0845 988 1188
Advice and information on floods and flood warnings.

Gateshead Council services

Phone: 0800 408 6008

There is a repair category system with response time targets for various types of repair. The response times take into account danger and inconvenience.

Out of hours social care support

Phone: 0191 477 0844
The Emergency Duty Team provides an emergency social care service to anyone living in Gateshead who needs help outside office hours, at night, weekends and bank holidays.

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