Paying for care

You will need

  • your customer number
  • a credit or debit card

Pay your community care services or residential care invoice

Whether community care services or residential care, if Gateshead Council provide you with a care service you may need to contribute towards part of or all of the cost of the care package.

The amount you will be asked to contribute will depend on your income, savings, property, expenditure and any other assets you may have. This total value is called your capital assets.

Gateshead Council's capital threshold is £23,250. If your capital assets are valued at more than this amount you will be assessed to pay the full cost of your community care services. If your capital assets are between £14,250 and £23,250 you will be assessed to contribute towards the cost of your community care services. If your capital assets are valued at less than £14,250 then they will have no effect on the cost of your community care services.

Financial Assessment

The financial assessment looks at your capital (such as savings and investments) and your weekly income (including pensions and benefits) to see how much you can afford to pay towards the cost of your support. We use guidelines set by the government to decide this. We may contribute to the cost of your care but this depends on the results of the financial assessment.

Personal budget

To give you more control over your care and support you may be allocated a personal budget. This is a set sum of money allocated to you based on your care needs. You will need to have an assessment of your needs for adult social care to see if you are suitable for a personal budget.

For further information on any of the above contact Adult Social Care Direct using the details below.

Additional support

For free, independent advice about financial assessments the following organisations may be able to help:

 

Contact Adult Social Care

There are many ways to contact the adult social care team, both online and over the phone.

We encourage people who can contact us online to do so, as it helps to free up phone lines for emergencies or for those who don't have access to or the skills to use computers.

Contact Adult Social Care

 

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