Coronavirus (COVID-19)
View the latest COVID-19 information and advice
Toggle menu

CCTV surveillance

The introduction of Closed Circuit Television, CCTV, has been one of the best weapons against crime. It has proved effective in both cutting and detecting crime and because of this people now feel safer when they're out and about.

The Home Office states that CCTV surveillance is particularly valuable when used as part of a wider crime reduction strategy, therefore strengthening the partnership with the local police.

Images from the cameras are monitored at the council's secure CCTV control room and relate to a number of systems including the recently installed Nexus digital system at Metro stations in Gateshead. A link with the police is used to alert them to incidents and the design of the systems also allows police CCTV operators to remotely access and control the cameras.

The CCTV cameras are used for:

  • Ensuring the security of the council assets

  • The detection, deterrence and prevention of crime including supporting the business watch scheme

  • Providing assistance to the emergency services including managing major incidents

  • Helping to secure a safer environment for the people who live, work, visit and trade in the areas covered by the CCTV system.

Users of the systems are committed to complying with a CCTV Code of Practice to ensure that they are only used for legitimate purposes.

CCTV - procedure for the release of tapes

Gateshead Council has installed a number of CCTV cameras in a range of public places including streets where crime is a problem. They are also installed in and around council buildings, libraries and leisure centres. The cameras have been located to prevent or detect crime and criminal activity and to protect public safety.

Members of the public may request to access or view CCTV images of them that are held on the CCTV camera tapes. Such a request is treated as a 'Subject Access Request' under the Data Protection Act 1998, a fee of £10 is payable.

To make a request you should:

  • Apply in writing, by letter or by using the CCTV request form (available be clicking on the link below)
  • Provide full details of the person making the request, and give specific places, dates and times on which they believe their image was recorded
  • Provide a certified photograph to enable council staff to locate their image
  • We may refuse the request where to disclose the images would reveal details of a third party who has not consented to the disclosure, or where the information would prejudice the prevention or detection of crime. Requests may also be refused if the information provided is insufficient or not precise enough to enable staff to find the images

For further information about the Data Protection Act, 1998, please click on the link below or contact the Information Rights Officer

See also

Information rights

Contact us

Information Rights Officer
Gateshead Council
Civic Centre
Regent Street

0191 433 3000


Help us improve this site by giving feedback