Tenant Satisfaction Survey - How we're responding

Hi, I'm Councillor John Adams, Cabinet Member for Housing at Gateshead Council.

I want to sincerely thank over a thousand of our tenants who kindly responded to our most recent satisfaction survey. The feedback you provide gives us a valuable insight into our performance, and is vital in helping shape the future of our housing service.

I encourage you to read on to find out the results of the survey and learn how we're responding to the issues you have raised, including investing over £168m in improving existing housing stock, building new affordable homes, growing the scale and capability of our home repairs services, as well as improving a broad range of other support services. This is a period of change and improvement in housing at Gateshead Council, so I recognise how important it is we keep you updated on the progress achieved on service improvements, so I encourage you to sign up for regular updates on our housing news webpage.

Councillor John Adams,

Cabinet Member for Housing, Gateshead Council

Download the  Tenant satisfaction survey - How we're responding (PDF) [1MB] (opens new window)