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COVID-19 Support for residents

Throughout the COVID-19 pandemic the council offered support, such as help with food or bills, from a network of community hubs. This emergency support ended on 31 March 2022.  

Support is now provided from the voluntary sector or from the relevant council service.  

Voluntary organisations may still be able to help you access food, collect prescriptions or provide other advice and services. See the directory of voluntary organisations and the help they can provide.

If you need emergency support due to the cost-of-living crisis, help may be available. Call 0191 433 7112 or Freephone 0800 953 7112.

Get in touch with us if you need help or don't have support to get essential items.
Support and advice for when you need to stay at home due to illness.
Directory of voluntary organisations in the local area that can offer help.
We have been made aware of scams related to the pandemic.