Make a complaint

Gateshead Council will process the information you submit in accordance with our privacy notice.
Details of your complaint
1. Short summary of your complaint*
2. Are you a Keelman Homes tenant?*
  
  Yes
  
  No
3. What is your complaint about?
  
  Repairs to your home
  
  Gas servicing or repairs
  
  Something else
4. Tell us about your complaint. Provide as much information as you can.*
  Try to be specific, include as much information as you can, such as:
  
  dates, times, locations
  
  reference numbers
  
  letters / emails received
  
  documents / images
5. What would you like us to do?*
6. Attachments
  1. You can add up to five documents or images to support your complaint
  2. File upload #1
    
    Upload a file
  3. File upload #2
    
    Upload a file
  4. File upload #3
    
    Upload a file
  5. File upload #4
    
    Upload a file
  6. File upload #5
    
    Upload a file
Do you want to...*
1. Make this complaint for yourself
2. Make this complaint for someone else
3. Make this complaint anonymously
Your details
1. Name
3. Email
4. Phone number
The other person's details
1. Name
Address
1. Addresssnippet
  1. Address lookup
    
    Postcode
    
    Address
  2. Anonymous citizen
    
    Providing your address can help us process your complaint
    
    Providing the other person's address can help us process the complaint
  3. Address
  4. Postcode
Anonymous citizen
1. If you choose to make this complaint anonymously we will look into your concern but you will not receive a response.

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Make a complaint