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Children's Social Care and Early Help Services Domestic Abuse team privacy notice

Who are we and what do we do

We provide a variety of advice, support and services for children, young people and families through both statutory (social care) and non-statutory (Early Help) services.

The domestic Abuse Team supports victims of domestic abuse and children affected by domestic abuse. The team also deliver behaviour change interventions with those who wish to address their own abusive behaviour.

Domestic abuse can include, but is not limited to, the following:

  • coercive control (a pattern of intimidation, degradation, isolation and control with the use or threat of physical or sexual abuse)
  • psychological and/or emotional abuse
  • physical or sexual abuse
  • financial abuse
  • harassment and stalking
  • online or digital abuse
  • honour based abuse
  • economic abuse

The type of information collected about you

We may collect various types of personal data about individuals depending on the services you receive and your contact with us, such as your:

  • contact details; including name, address, email address, telephone number.
  • date of birth
  • proof of identity
  • national identifiers such as; NHS number and NI numbers
  • information about your family
  • lifestyle, social and personal circumstances
  • the services you receive
  • financial details for purposes of receiving or making payments
  • visual images, personal appearance and behaviour
  • housing records
  • education records
  • employment details

This list is not exhaustive and additional information required may depend upon the circumstances of the family. 
We may also collect sensitive personal data that may include:

  • physical or mental health details
  • SEN - Special Education Needs 
  • racial or ethnic origin
  • gender and sexual orientation
  • criminal offences (including alleged offences), including information from the Youth Justice Service
  • religious or other beliefs of a similar nature
  • criminal proceedings, outcomes and sentences

How we collect information about you

Information is shared with the FGC service about you from a number of sources to ensure that we as a service meet you or your family's needs. Information is collected in the following ways and this information is recorded within our electronic case management systems:

  • face to face  
  • by secure email   
  • by post 
  • by telephone 
  • through secure health information exchange
  • online referral form (for professional use only)

We can source additional and specialist information securely with our partner agencies and this will be recorded electronically as to how this information was sourced.

Why we need your information

To enable us to provide services to you it is necessary for us to use your personal information to help assess your needs and identify the most appropriate services available.  To do so we will use the following legal basis for sharing your information: 

  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller 

Legislation which sets out many of the tasks the council is required to undertake with families can include (not exhaustive):

  • Children Act 1989 and 2004
  • Adoption and Children Act 2002 and associated regulations
  • Children (Leaving Care) Act 2000
  • Children and Social Work Act 2017
  • Childcare Act 2006
  • Children and Families Act 2014
  • Young People's Act 2008
  • Education and Inspections Act 2006
  • Education Acts 1944 and 1996
  • Education and Skills Act 2008
  • Education (Information about Individual Pupils) (England) Regulations (2013) 
  • Education and Adoption Act 2016
  • Education (Pupil Registration) (England) Regulations 2006
  • Equality Act 2010
  • Transport Act 1985
  • The School and Early Years Finance (England) Regulations 2018

 For special category data which is more sensitive information, we rely on the following: 

  • Health and Social Care  - we use it for the provision of health or social care or treatment or the management of health or social care systems and service

In relation to data relating to criminal convictions, we are authorised by law (in accordance  with the GDPR) to process criminal conviction data by relying on the Data Protection  2018 (Schedule 1, Part 3). 

Who your information can be shared with

We will only share relevant information about you with other services where there is a legal basis for doing so.  There are a range of professionals who may be involved in providing services to you and where appropriate will be provided with relevant information about you. Agencies we may need to share information with include the following: 

  • Ofsted
  • Gateshead Safeguarding Children Partnership
  • Health Agencies, including the Child Protection Information System (CP-IS) and Great North Care Record's Health Information Exchange
  • Police / Youth Justice Service / Probation
  • Court
  • Cafcass
  • Department for Education
  • Department for Works and Pensions
  • Home Office
  • Other Local Authorities
  • Education Providers
  • Home to school transport providers
  • Voluntary organisations providing services 
  • Foster carers, including independent fostering agencies
  • AdoptNE
  • Internal services within Gateshead Council eg Housing, Domestic Abuse Team Benefits , Adult Social Care

There are other times where we may need to share your information lawfully to individuals as well as organisations. These include: 

  • where there is a serious risk of harm to you or to others
  • where there are concerns for the welfare of a child
  • for the Prevention or detection of crime
  • where a court order requires us to share information

How long we will keep your information

After we deliver a service to you, we have to keep your information as a business record of what was delivered. The type of service you receive will determine how long we have to keep your information. We keep your information different periods depending on law and how we are advised by Government and these are destroyed afterwards:

Business areaClient specificRetention period (case closure)
Early helpCAF25th birthday of the person we are working with
 Children and families25th birthday of the person we are working with
 Youth justice25th birthday of the person we are working with
 Domestic abuse25th birthday of the person we are working with
Children's Social CareLooked after children75th birthday
If the child dies before 18, 15 years from date of death
 Foster carer10 years from approval ending
 Foster carer - not approved3 years from refusal or withdrawal
 Adoption - where an adoption order is made100 years from date of Adoption Order
 Adoption - where an adoption order is not madeAn adoption agency must keep the child's case record and the prospective adopter's case record for such period as it considers appropriate.
Where an adoption order is not made and the agency decides to close the child's adoption case record, it should transfer the information from this record to the looked after case record, in which case see Looked After Children.
If the child has never been looked after, the agency should destroy the records when no further action is necessary. An example of when this may be appropriate is if the possibility of adoption of a baby was discussed before the child's birth, but the baby remained with the birth parents.
 Children's homes75th birthday
If the child dies before 18, 15 years from date of death
 Child protection35 years after case closure
 Child in need35 years after case closure
 Serious case review25th birthday

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