Gateshead School Catering is the best UK performer – again!
Gateshead School Catering has won the contract to provide school meals to approximately 1,000 pupils and teachers at Sedgefield College in County Durham.
The Gateshead Council run service beat off competition from several other local and national catering providers to secure a three year contract to provide a complete break time and lunchtime food service to pupils and staff.
Pupils returning after the summer holidays will have seen an immediate difference after Gateshead School Catering spent most of the summer creating a whole new look for the schools various outlets, and completely redecorating the serving areas.
The service’s new ‘Pitstop’ brand promises a wide range of hot food, including daily two-course specials, pastaand curry pot meals, as well as sandwiches, wraps, jacket potatoes and salads, all at affordable prices and in a bright and informal food court setting.
Inspectors impressed by Customer Service Excellence
Gateshead School Catering recently had its annual assessment for Customer Service Excellence – and received some excellent feedback from the inspectors.
After a thorough assessment of the service, the assessor said they were particularly impressed with training and development policies for staff and remarked on how polite and friendly staff are to customers.
Gateshead School Catering has’…a deep understanding’ of its customer service needs.
The assessors final report has now been received and not only has the service retained its accreditation, it has been awarded with a compliance plus for the second year running.
New ordering system in the classroom
Our new electronic ordering system is now up and running in a handful of schools, and we are currently rolling it out to more schools ready for the New Year.
The system will benefit both the catering team and the school. Not only does it provide timely and accurate reports for your school kitchen, enabling it to match servings with demand, it also doubles as a pupil registration system.
We would like to hear your feedback when it arrives in your school.
Consulting on free school meals
The Government is currently consulting on eligibility for free school meals and the early years pupil premium under Universal Credit – and you can take part.
This consultation invites views on the government’s changing eligibility criteria for free school meals and the early years pupil premium in light of the introduction of Universal Credit.
In particular, the government is consulting on its measures to protect those families who would otherwise lose entitlement to free school meals as a result of the criteria change.
The government says it intends that these entitlements reach the most disadvantaged households in a way that is consistent, fair and simple and it has measures to protect those families who would otherwise lose entitlement to free school meals as a result of this criteria change.
The consultation ends on 11 January 2018 and you can take part by visiting https://consult.education.gov.uk/healthy-pupil-unit/fsm/consultation/intro/
Food for Life accreditation renewed
27 September 2017
Gateshead School Catering has successfully retained its Soil Association ‘Food for Life Served Here’ accreditation.
The independent award scheme that means you can guarantee that the majority of food on the menu is freshly prepared, free from undesirable trans fats, sweeteners and additives, and is cooked by trained chefs, and use ingredients from sustainable and ethical sources.
The accreditation demonstrates the service’s commitment to serving healthy, home cooked meals made from local, sustainable and seasonal ingredients which not only ensures that pupils are getting the best possible fuel for the day, but also makes a real difference to local enterprises.