Why we use social media
We use social media as another way to communicate with you and keep you up to date with the latest news and events.
When we use social media
We monitor our social media accounts during office hours, which are Monday to Friday, 9am to 5pm. However, we do also post messages outside of office hours (evenings and weekends).
How we use social media
We try to respond to all messages and posts where we can, and often refer users to where the information they are seeking can be found. This can sometimes be another social media account, our website or an external website.
However, we do receive high volumes of reports on various issues, such as fly-tipping, missed bin collections and broken street lights. Although we encourage people to report such issues, social media is not the most efficient way of doing so.
Instead, we suggest that you report it by:
By doing this, the issue can be logged, the appropriate department informed and the outcome reported back to you.
We have several Facebook accounts for different council services, these are listed below:
Fostering and Adoption Service
Gateshead Youth Service
Gateshead Children’s Centre and Family Information Service
We have multiple Twitter accounts for different council services, these are listed below:
Live Well Gateshead
We have two YouTube accounts, one for the council and one for LearningSkills, these are listed below:
The Gateshead Council Flickr page is used to store images, you can access these by following the link below: