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Family Information Service


Gateshead’s Family Information Service (FIS) offers free, confidential and impartial advice and guidance to parents, carers and childcare providers on:

  • Childcare (registered and un-registered) and Early Years Services in Gateshead.
  • Free entitlement to Early Years provision
  • Childcare settings that have experience in offering services to children with disabilities and special educational needs

To search our on-line directory of childcare, services and Gateshead Local Offer please select here.

Gateshead FIS also:

  • Signpost to brokerage services for parents and carers who find it difficult to access the childcare provision they need.
  • Provide information regarding child tax credit 
    (see Information from 

Opening Hours

We are open at the following times:

Monday - Thursday 

8.30am - 5pm


8.30am - 4.30pm

Contact Us

Gateshead Family Information Service
Civic Centre, Regent Street, Gateshead. NE8 1HH

Tel: 0191 433 5118