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Emergency Information for Victims of Domestic Abuse

 

Domestic Abuse - Help and Support

In an emergency, call 999.

In a crisis situation, the most important priority is your safety. If you are planning on leaving you may wish to consider taking the following with you:

Drivers licence
Children’s birth certificates
Your birth certificate
Rent book
Benefit books
Legal papers – such as mortgage papers, car registration/insurance papers, personal/home insurance, passport, marriage certificate, etc.

Refuge, Emergency Accommodation and Support Agencies

Aquila Way
Tel: 0191 491 5700
Website: www.aquilaway.org
Open: Mon – Fri 9am -5pm

Gateshead Women’s Refuge
Tel: 0191 477 9309
Open: Mon – Fri 9am – 6pm and Sat & Sun 11am – 2.30pm
They also offer an out-of-hours support service, please contact 07739 303867
Email: julie.anderson@homegroup.org.uk

Gateshead Council Housing Options Team
Tel: 0191 433 2665

Support & Advice Services

Safer Families
Tel: 0191 433 3509
Open: Mon – Fri 9am – 5pm

Gateshead citizens advice bureau
Tel: 0191 478 5100
Open: Mon, Tues & Thurs 10am – 3pm

Victim Support
Tel: 0191 477 8395
Open Mon – Fri 8.30am – 4.30pm

Gateshead Law Centre
Tel: 0191 440 8585

National

Broken Rainbow
(for lesbian, gay, bisexual, transsexual support)
Tel: 0845 260 4460
Website: www.lgbt-dv.org  

Mankind
(support for men suffering domestic abuse)
Tel: 01823 334 244

National 24hr Domestic violence helpline
Tel: 0845 702 3468

Child line
Tel: 0800 1111

NSPCC Helpline
Tel: 0800 800 500

Samaritans
Tel: 08457 90 9 090

Gateshead Sanctuary Scheme

If you are suffering from domestic abuse but want to stay in your own home the Sanctuary Scheme can make it possible for you to remain there. The scheme makes your home safer by installing the security measures you think will help you to feel safe. It is a free scheme that is tailored to your needs and personal circumstances.

Examples of some security measures that can be offered are; new door locks; security lights; window locks; window film; a door viewer and a smoke alarm. Your door can also be changed to open outwards to prevent it being forced in.

To apply for the scheme or for further information around issues of domestic abuse you can contact any of the following agencies:

Safer Families - 0191 433 3509
Housing Options Team - 0191 433 2665 or 0191 433 2636
Community Safety Team -  0191 433 3986 or 0191 433 3973
Gateshead and South Tyneside Victim Support - 0191 477 8395
Stonham Gateshead Women’s Service - 0191 477 9309