Active Card Conditions of Use
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To receive stated benefits the card must be shown at time of use and the card number quoted when making telephone bookings.
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The card is not transferable and must be renewed annually.
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The fee paid is not refundable.
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Lost / damaged or stolen cards can be replaced by paying £1.00 at any one of the facilities which issues cards.
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You must complete an induction for the appropriate activity / facility otherwise access will not be allowed.
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Facilities and activities are subject to availability, session times and opening hours.
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Gateshead Council reserves the right at its discretion to withdraw an Active Card from any person(s) who misuses the card, provides false information or who does not conform to these conditions of use.
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Active Cardholders are subject to the general establishment rules for all leisure facilities operated by Gateshead Council.
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Student members must show evidence on their first visit that they are undertaking a taught course of at least 16 hours teaching time per week.
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Persons under 16 years must have their parent / guardian’s consent before they can apply for a card.
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Customers may leave their Active Card as a deposit for hired equipment. If the equipment is lost or damaged through misuse the cardholder will be liable for replacement / repair costs.
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Should Active Cardholders cancel a booking, 24 hours notice of cancellation will be required or the full fee may be charged.