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GO Gateshead Card conditions of use

  • to receive stated benefits your card must be shown at the time of use and your card number quoted when making telephone bookings
  • your card is not transferable and must be renewed annually
  • the fee paid is not refundable
  • lost / damaged or stolen cards can be replaced at any one of our leisure centres (A nominal fee of £1.00 will apply)
  • you must complete an induction for the appropriate activity / facility otherwise access will be prohibited
  • facilities and activities are subject to availability, session times and opening hours
  • Gateshead Council reserves the right, at its discretion, to withdraw your card should you misuse it, provide false information or do not conform to these conditions of use
  • cardholders are subject to the general establishment rules for all leisure facilities operated by Gateshead Council
  • student members must show evidence on their first visit that they are undertaking a taught course of at least 16 hours teaching time per week
  • if you are under 16 years you must have your parent/guardian’s consent before you can apply for a card
  • you may leave your card as a deposit for hired equipment. If the equipment is lost or damaged through misuse you will be liable for replacement or repair costs
  • you are required to give a minimum of 24 hours’ notice to cancel an activity or the full fee will be charged