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Repairs and Health and Safety



Your landlord is responsible for making sure that your home meets the minimum legal standard, this includes ensuring the property is regularly maintained; for example the servicing of gas appliances and the electrical installation.

Your landlord must also carry out essential repairs when these are needed. These may be to:

  • roof and gutters
  • windows and doors
  • drains
  • the bath, sinks and toilets
  • heating and hot water supply

If you have asked your landlord for an essential repair and this hasn’t been carried out we can help; Request this service

As a tenant you are responsible for minor repairs including clearing a blocked sink and for repairing any damage that you, your family or your visitors have caused.  If you are not sure whether a repair is your responsibility click on the request this service button above to get in touch.

Gas safety

Every year about 30 people die from carbon monoxide poisoning caused by gas  appliances and flues, which have not been properly installed or maintained.

The law says that gas appliances, fittings and flues provided for tenants must be properly installed and maintained to avoid the risk of carbon monoxide poisoning.

The landlord must get all gas appliances including central heating systems, heaters, fires, cookers and gas pipework and flues checked at least every 12 months by Gas Safe registered engineers. Landlords must issue tenants with a record of this.  Please see the Gas safety leaflet on the right of this page for more information.

See also

Contact Us

For more information and advice on any issues regarding repairs and/or health & safety please contact please contact

Private Sector Housing Enforcement Team today

Tel: 0191 433 3000