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Private landlord services


The Private Rented Sector ( PRS ) Team has been established to improve property and living conditions within the private rented sector for landlords and tenants throughout the borough of Gateshead. We are based at the Civic Centre near the heart of the private rented sector in Gateshead.

Whitehall Road after Conversion
Private sector property in Gateshead

The team works very closely with private landlords, tenants and residents to improve the private rented sector. We also work closely with other key partners within the community such as the Police, The Gateshead Housing Company and other housing providers to secure improvements in the local environment and community as a whole.

A range of services are offered to help landlords, these include:

  • Advice and support to help landlords improve their management and property standards.
  • The Private Rented Accreditation Scheme - designed to promote and recognise good management practices, improve physical property standards and ensure that every property has the relevant safety certificates in place.
  • Helping tenants access decent accommodation.
  • Advice, support, and investigation into cases of anti-social behaviour associated with the private rented sector.
  • Liaison between landlords and tenants to resolve disputes.
  • Training courses for landlords
  • Advice on landlord pre tenancy legal responsibilities
  • Property possession/eviction advice

Right to Rent checks

From 1 February, anyone who rents out private property in England, including those subletting or taking in lodgers, will have to make right to rent checks. This means checking that tenants have the right to be in the UK.

This new ruling will help to protect against immigration abuse and prevent people from staying in the UK illegally. For new tenants who will live in the property as their main or only home, the checks will involve three steps:

  • Obtain – tenants original documents that allow them to live in the UK
  • Check – the validity of the documents with the tenant present
  • Copy – and keep the copied documents on file and record the date of the check.

The checks need to be undertaken on all new tenants on or after 1 February and applies to all tenants, not just foreign nationals.

Failure to carry out the correct checks could leave a landlord liable to a civil penalty of £3000 per tenant.

More information can be found at

Provision of smoke alarms and carbon monoxide detectors in private rented homes.

Since October 2015, all private landlords must ensure that working smoke alarms, and in some cases carbon monoxide alarms are installed in private rented homes.

If alarms are not provided then the council are able to charge a civil penalty.

Our statement of principles (24Kb) outlines our approach when issuing penalty charges.

If you are a private tenant and your property is without working smoke alarms, please contact the Private Sector Housing Team. 

Contact us

Rachel Crosby
Senior Environmental Health Officer
0191 433 2793