Skip Navigation 1 - Home Page 3 - Site Map 4 - Search 5 - A to Z 6 - Help 7 - Complaints Procedure 8 - Information Rights 9 - Council Contacts 0 - Access key details
 

Helping in your home

 

Supporting Independence Service

Find out how our Supporting Independence Service can help you, or someone you care for, remain independent and stay in their own home.

Send us an enquiry

 

If you are struggling to manage with small jobs around your home, we have a team of dedicated staff with years of experience who can help you.

Our team members tackle everything including basic cleaning, laundry, running errands, accompanying you to appointments, or just keeping you company. 

You can book them to come in as often as you need them – every week, every month, or whatever suits your needs.

Our staff are trained and accredited by the British Institute of Cleaning Science, and are vetted by the Disclosure and Barring Service.

How does it work?

We will come to your home and discuss how we can help you. We will then agree a plan with you to ensure that you can get the support you want.
We will work out how long your support visit needs to be to meet your needs and let you know what this will cost.

We will provide you with a regular support worker who will come to your home at a time that suits you best. You can decide how often you want them to come. Some customers ask us to visit every week while others want more frequent visits.

All that we ask is that you use the service for a minimum of one hour per visit.

How much does it cost?

A one hour visit from the Supporting Independence Service costs £12.50 (prices are correct as of April 2017 and are reviewed annually in April).

We can help you with:

Housework
  • vacuuming
  • dusting all surfaces
  • sweeping and washing floors
  • emptying bins
  • thoroughly cleaning your  bathroom and kitchen
  • clean inside windows
Laundry
  • sorting out washing
  • putting laundry into machines
  • hanging washing out
  • ironing
  • making beds and changing bed linen
Spring cleaning
  • cleaning ovens, fridges and cupboards
  • mattresses turning
  • carpet cleaning (depending on condition)
  • upholstery cleaning (depending on condition)
  • washing walls
Errands
  • shopping (including putting away)
  • prescription collection
Health and wellbeing 
  • accompanying you to appointments
  • completing a Home Safety Checklist
  • advice to help prevent accidents in your home
  • filling out forms and responding to letters
  • getting advice and support with repairs and home improvements
  • finding alternative accommodation

 

Contact us

Supporting Independence Service
Gateshead Council
Communities and Environment
Shearlegs Road
Gateshead
NE8 3NE

0191 433 5514

 

View alternative Home Care agencies