If you suspect an adult is at risk of or neglect or it is happening to you, report it straight away. Call:
- Adult Social Care Direct - 0191 433 7033
24 hours a day, 7 days a week
- In an emergency, contact 999
What is abuse and neglect?
Abuse may be:
- A single act or repeated acts
- An act of neglect or a failure to act
- Multiple acts, for example an adult may be neglected and also being financially abused
Types of abuse include:
Physical abuse, domestic violence, sexual abuse, psychological abuse, financial or material abuse, modern slavery, discriminatory abuse, organisational abuse, neglect and acts of omission
The Safeguarding Adults process also supports individuals who self-neglect.
Who will this apply to?
The alleged victim is an adult who is:
- Aged over 18
- Has needs for care and support (whether or not those needs are being met)
- As a result of those needs is unable to protect him or herself against the abuse or neglect or the risk of it
Where can abuse happen?
Abuse can happen anywhere - in a persons own home, a public place, in a care home, at the hospital, in day centres or in education. Anyone can neglect or abuse - family members, friends, neighbours, social workers, nurses, teachers, carers, volunteers and strangers.
What will we do to help?
We will take steps to ensure the immediate safety of the person and anyone else who may be affected. We will talk to the person, or a suitable representative on their behalf, to find out what is happening and work together to plan what we can do to help keep them safe and as independent as possible.
Where necessary we will investigate allegations of abuse with our partner agencies, and take appropriate action. We will always do what we can to prevent abuse happening again. We will keep everyone involved informed of the outcome and provide support where needed.