We operate a 24 hour, 365 days a year service to respond to emergency incidents on our highways which would cause a risk to road users such as clearing up after accidents, removing dead animals, and dealing with spillages (for example oils, fuels, and dropped cargo such as steel, sand and broken glass).
If you are aware of a spillage or debris on the highway please report it as soon as possible on 0191 433 7000 providing the location and police log number, if applicable. This type of request will be dealt with as a matter of urgency. If you are calling outside of office hours (Monday to Thursday 8am - 5.30pm and Friday 8am - 5pm) please select option 1 to report an emergency.
Your phone number would be helpful (although this is optional) as our team may require a more precise location.
Spillages on the A1 and A194M should be reported to Highways England on 0300 123 5000.
View information about routine street sweeping and litter removal.