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Our offer to Public Services


We develop skills across the public sector in the voluntary sector, local authorities, schools and hospitals.

Of course a learning service in the public sector has a unique understanding of the skills needs of the sector and this understanding allows us to offers a unique service. We:- 

  • are committed to a successful local public sector it is in our interest to help you succeed 
  • have excellent knowledge and understanding of the sector, our experience is relevant and current 
  • are not for profit – we pass on maximum resources 
  •  work across a range of local public services, we ensure that ‘best practice’ is shared
  • recognise the challenges facing the public sector, we can help you develop the skills your service needs to be fit for the future 
  • can support you to deliver your Skills Pledge

Our trainers understand the different expectations of the public sector. We know you often work in more complex structures, that meeting local peoples need is your bottom line.

We offer free consultancy support and work alongside you to analyse your services needs, sector requirements and future challenges. This allows us to develop and deliver flexible and bespoke training solutions that meet your needs, delivers your aims and adds to the quality of your service.

We offer:

  • Free consultancy, guidance and advice
  • Let us work with you to discover if learning can have a measurable effect on your service performance.

Tailored programmes

We develop bespoke learning programmes that meet your organisation’s or/and teams needs. Many programmes include accredited qualifications which are recognised nationally as the industry standard.

Non Profit delivery

Our interest lies purely in supporting the development of a thriving, effective public sector in Gateshead and surrounding areas. We are able to invest 100% of our resources in quality training and service improvement. We make it possible for employers to achieve best value whilst accessing extremely high standards of consultancy and training.


We get best value for money we source funding and training subsidies to help make your budgets go further.

Organisational Benefits

Feedback from satisfied customers has demonstrated that our training packages increase productivity, efficiency and motivation; ensuring that your organisation is economically competitive.


Our experienced trainers develop people, whatever their background and experience. Employee learning development plans are linked to the overall objectives of the business. We review these objectives to ensure that our training makes a bottom line impact to your organisation.

Each of our training packages can be linked to your organisational objectives and will promote your company-wide strategy.

You can be confident that we can help and support you to evaluate what is available and best for your organisation.

To make an appointment to speak to us about your training needs, please call us on 0191 4338780 / 8646, email or go to the Business Training and Development Home Page.