Numbers for help and advice on health, your home and safety.
If you need to contact the Police, Fire Brigade or Ambulance Service in an emergency, dial:
999 or 112
Police
Dial 999 or 112 in an emergency where there is danger to life or a crime is in progress.
Gateshead comes under Northumbria Police force area. Local police stations can provide helpful advice about crime prevention and household security, contact your local police station using the telephone number below.
To report anti-social behaviour or other incidents not classed as an emergency, contact the telephone number below.
Northumbria Police| - Tel: 03456 043 043
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Fire Brigade
Dial 999 or 112 in an emergency.
Local fire officers can provide helpful advice about fire safety. For details of your Local Fire Safety Office, contact the telephone number below.
Tyne & Wear Fire and Rescue Service| - Tel: 0191 444 1500
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Local Health Services
A&E
An A&E department will treat serious injuries and sudden illness, if it is not an emergency then you should contact your local doctor (GP) or NHS Direct.
Gateshead Emergency Department (A&E)| - Tel: 0191 482 0000
Queen Elizabeth Hospital
Sheriff Hill
Gateshead
NE9 6SX
NHS Walk in Centre
For treatment and advice on minor illness and injuries.
Bensham NHS Walk in Centre| - Tel: 0191 445 5454
Open daily 7am - 10pm. No appointment necessary
Bensham Hospital
Gateshead
NE8 4YL
Doctor and Dentists
In an emergency, you can usually call your local surgery for a recorded message explaining how to contact the doctor or dentist on duty. If you are not registered with a doctor or dentist, call NHS Direct for details.
To find your local GP visit www.nhs.uk|
NHS Direct| - Tel: 0845 4647
NHS Direct provide general health advice and information and is open 24 hours a day, 365 days a year.
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Household Emergencies
Electricity |- Tel: 0800 668 877
If your power supply is interrupted.
Gas| - Tel: 0800 111 999
If you smell gas anywhere, either in the house or in the street.
Water| - Tel: 0845 717 1100
For water and sewerage services.
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Environment Agency
Environment Agency| - Tel: 0800 807 060
In an emergency and to report all environmental pollution incidents.
Floodline| - Tel: 0845 988 1188
Advice and information on floods and flood warnings.
Gateshead Council Services
Gateshead Care call |- Tel: 0191 433 2648 or 0191 433 2650
A service to help older, disabled and vulnerable people in Gateshead to live safely and independently in their own home.
Housing Repairs| - Tel: 0800 408 6008
The Gateshead Housing Company is responsible for repairing and maintaining council properties. There is a repair category system with response time targets for various types of repair. The response times take into account danger and inconvenience.
Out of hours social care support|- Tel: 0191 477 0844
The Emergency Duty Team provides an emergency social care service to anyone living in Gateshead who needs help outside office hours, at night, weekends and bank holidays.
Neighbourhood Wardens
Please visit the Neighbourhood Wardens page for detailed contact information
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Useful Websites
www.pfe.gov.uk|
Government's website ' Preparing for Emergencies - what you need to know'
www.ukresilience.info|
UK Resilience