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Gateshead Council

Any out-of-hours emergency or urgent service request can be reported to the Council using the following number or e-mail

Tel: 0191 477 0844
Minicom: 0191 478 2009

E-mail: Emergency Reporting|

If the call is very urgent you are recommended to contact the service by phone

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When it's an emergency

Numbers for help and advice on health, your home and safety.

If you need to contact the Police, Fire Brigade or Ambulance Service in an emergency, dial:

999 or 112


Local Police

Dial 999 or 112 in an emergency where there is danger to life or a crime is in progress.  Local police stations can provide helpful advice about crime prevention and household security.

Call 0191 454 7555
The operator will put you through to the correct department at your nearest station.
www.northumbria.police.uk|

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Fire Brigades

Local fire officers can provide helpful advice about fire safety.  For details of your Local Fire Safety Office, call:

Tyne and Wear Fire & Rescue - Tel: 0191 232 1224
Service Headquarters
Pilgrim Street
Newcastle-upon-Tyne
www.twfire.gov.uk|

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Local Health Services

A&E
An A&E department will treat serious injuries and sudden illness, if it is not an emergency then you should contact your local doctor or NHS Direct

Queen Elizabeth Hospital
Sheriff Hill
Gateshead
0191 482 0000

NHS Walk-In Centre
For treatment and advice on minor illness and injuries.  Open daily 7am - 10pm.  No appointment necessary.

Bensham Hospital
Gateshead

Doctor and Dentists
In an emergency, you can usually call your local surgery for a recorded message explaining how to contact the doctor or dentist on duty.  If you are not registered with a doctor or dentist, call NHS Direct for details

NHS Direct
0845 4647
www.nhsdirect.nhs.uk|
To find your local GP visit www.nhs.uk|

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Household Emergencies

Electricity - Tel: 0800 668 877
If your power supply is interrupted.

Gas - Tel: 0800 111 999
If you smell gas anywhere, either in the house or in the street.

Water - Tel: 0845 717 1100
For water and sewerage services.

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Environment Agency

Environment Agency - Tel: 0800 807 060
In an emergency and to report all environmental pollution incidents call:
0800 807 060

Floodline - Tel: 0845 988 1188
Advice and information on floods and flood warnings.
0845 988 1188

Gateshead Council Services

Gateshead Care call - Tel: 0191 478 7665
Minicom: 0191 478 2009
A service to help older, disabled and vulnerable people in Gateshead to live safely and independently in their own home.

Housing Repairs - Tel: 0800 408 6008
The Gateshead Housing Company is responsible for repairing and maintaining council properties. There is a repair category system with response time targets for various types of repair. The response times take into account danger and inconvenience.

Out of hours social care support - Tel: 0191 477 0844
Minicom: 0191 478 2009
The Emergency Duty Team provides an emergency social care service to anyone living in Gateshead who needs help outside office hours, at night, weekends and bank holidays.

Neighbourhood Wardens|
Please visit the Neighbourhood Wardens page for detailed contact information

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Useful Websites

www.pfe.gov.uk|
Government's website ' Preparing for Emergencies - what you need to know'

www.ukresilience.info|
UK Resilience

 

Civic Centre, Regent Street, Gateshead, Tyne & Wear, NE8 1HH
Tel: 0191 433 3000 | enquiries@gateshead.gov.uk
|© Gateshead Council 2007

Page last updated: 03 March 2008 at 09:03