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Emergency services

 

If you need to contact the Police, Fire Brigade or Ambulance Service in an emergency, dial 999 or 112.

Police

Dial 999 or 112 in an emergency where there is danger to life or a crime is in progress. 

Gateshead comes under Northumbria Police force area. 

To report anti-social behaviour or other incidents not classed as an emergency, contact the telephone number below.

Northumbria Police 
Phone: 03456 043 043

Fire Brigade

Dial 999 or 112 in an emergency.

Local fire officers can provide helpful advice about fire safety. For details of your Local Fire Safety Office, contact the telephone number below.

Tyne & Wear Fire and Rescue Service
Phone: 0191 444 1500

Local Health Services

Accident and Emergency (A&E)

An A&E department will treat serious injuries and sudden illness. If it is not an emergency then you should contact your local doctor (GP) or NHS Direct.

Gateshead Emergency Department (A&E)
Queen Elizabeth Hospital
Sheriff Hill
Gateshead
NE9 6SX
Phone: 0191 482 0000

Doctors and Dentists

In an emergency, you can usually call your local surgery for a recorded message explaining how to contact the doctor or dentist on duty. If you are not registered with a doctor or dentist, you can use NHS Choices to find your local GP or urgent care services.

NHS Direct provides general health advice and information and is open 24 hours a day, 365 days a year. 

Household emergencies

If your power supply is interrupted:
Find your electricity supplier
Phone: 0800 668 877

If you smell gas anywhere, either in the house or in the street:
National Grid 
Phone: 0800 111 999

For water and sewerage services:
Northumbrian water
Phone: 0845 717 1100

Environment Agency

Environment Agency
Phone: 0800 807 060

In an emergency and to report all environmental pollution incidents. 

Floodline
Phone: 0845 988 1188

Advice and information on floods and flood warnings.

Gateshead Council services

Housing Repairs
Phone: 0800 408 6008

The Gateshead Housing Company is responsible for repairing and maintaining council properties. There is a repair category system with response time targets for various types of repair. The response times take into account danger and inconvenience.

Out of hours social care support
Phone: 0191 477 0844
The Emergency Duty Team provides an emergency social care service to anyone living in Gateshead who needs help outside office hours, at night, weekends and bank holidays.