Claims for Injury, Loss or Damage

Members of the public may notify the Council of injury, loss or damage where it is intended to pursue a claim against the Council.

You can make your initial notification of the incident online to the Council. On receiving your initial notification it may be necessary to contact you to establish the full details of the incident prior to a claim form being posted or e-mailed to you.

The claim will be investigated and a report prepared for consideration by the Council's insurers.

Please note the Council must protect the public funds it handles and may use the information you provide in relation to your claim in the prevention and detection of fraud. The Council may also share this information, for the same purposes, with other organisations that handle public funds.

Please click on 'Request This Service' link below to make your initial notification and provide us with a brief description of the incident along with contact details. An officer will contact you.

If your claim relates to repairs or other work undertaken by The Gateshead Housing Company please click on the link to their website.