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Contact Us

Home Support Service Team
Local Environmental Services
Shearlegs Road
Gateshead
NE8 3EN

Tel: 0191 433 5514
Fax: 0191 433 5520

Email: E-mail Us|

Contact Name Priscilla Elmer / Vicky Manning

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Home Support Service

Mop
Home Support Service

Gateshead Council's Home Support Service is provided by Local Environmental Services' in house building cleaning team. The team of dedicated staff are trained to help you live independently in your home. For a fee, we can help you with basic cleaning, laundry, small DIY tasks and errands. All of our staff are trained and accredited by the British Institute of Cleaning Science and are CRB vetted at enhanced level.

What help can we give you?

Home Cleaning

Weekly

  • Vacuum dusting carpeted areas
  • Damp dusting all surfaces
  • Sweeping and washing hard floors
  • Emptying all bins
  • Thoroughly clean bathroom
  • Thoroughly clean kitchens
  • Clean microwave

Monthly

  • Clean internal windows
  • Thoroughly clean all paintwork

Six Monthly

  • Clean oven
  • Clean fridge

Yearly

  • Clean inside of kitchen cupboards
  • Clean light fittings (depending on condition)

Laundry

  • Washing curtains and nets
  • Sorting out washing
  • Putting laundry into machines
  • Hanging washing out
  • Ironing

Heavier Household Tasks

  • Making beds and changing bed linen
  • Spring cleaning
  • Mattresses turning
  • Carpet cleaning (depending on condition)
  • Upholstery cleaning (depending on condition)
  • Washing Walls

Small jobs such as

  • Changing light bulbs
  • Fitting curtain rails
  • Changing fuses in household appliances

Errands

  • Shopping (including putting away)
  • Pensions collection
  • Prescription collection

Health and Well-being

  • Completing Home Safety Checklist
  • Advice and recommendations to help prevent accidents in you home.
  • Fitting safety chains
  • Fitting smoke detectors.

How will the service work?

The service is provided to suit you. One of our staff will visit you in your home so you can discuss what you need. They will let you know how long each task will take so you know in advance how much you need to pay. You are given a regular cleaner who will come to your home at a time that suits your needs. You can decide how often you want us to come, some customers have asked us to visit every week other want us once a month. All that we ask is that you must use the service for a minimum of one hour per visit.

The service costs £9.44 an hour. (Prices correct as of April 2008, prices are reviewed annually in April)

 

Civic Centre, Regent Street, Gateshead, Tyne & Wear, NE8 1HH
Tel: 0191 433 3000 | enquiries@gateshead.gov.uk
|© Gateshead Council 2007

Page last updated: 03 June 2008 at 10:06