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How can I get help at home?
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I am having trouble making meals for myself is there any help available?
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I am in hospital and am concerned about how I will cope when I am discharged is there any help for me?
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I live alone and have fallen quite a lot lately and I am wondering if there is any help for me?
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I live alone and would like some company are there any organisations, centres or clubs that I can attend?
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Will I be charged for day care services?
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My relative has come to stay with me so I can care for them, they normally live outside the Gateshead boundary area, and can I still get services for my relative when she is staying with me?
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I need some equipment to help me stay independent at home, what do I do?
1.How can I get help at home?
An assessment of your needs will need to be arranged where a number of options will be discussed with you. Contact Adult Social Care Direct| on 0191 433 7033.
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2. I am having trouble making meals for myself is there any help available?
Yes, there is help available, an assessment of your needs will need to be undertaken and a range of options will be discussed with you. This will include understanding the difficulties you have and how to promote your independence in your own home. Please contact Adult Social Care Direct|.Top of page|
3. I am in hospital and am concerned about how I will cope when I am discharged is there any help for me?
You need to contact the hospital social worker team, you can do this from any of the wards. A social care worker will come and see you and undertake an assessment for your needs. Where you are unable to return home and need rehabilitation to build your independence skills there are options available to help you return to your home. For a few people, returning home from hospital is not possible, if you are unable to return home you may need to go into an assessment bed until you can choose a permanent place to live.
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4. I live alone and have fallen quite a lot lately and I am wondering if there is any help for me?
Yes, there is equipment provided by Gateshead Care Call that can alert relevant staff and family members if you have a fall within your home, for an assessment please call your local Community Based Services office.
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5. I live alone and would like some company are there any organisations, centres or clubs that I can attend?
Yes, if you look on the Societies and Organisations |database there is a list of luncheon clubs and organisations. Where you need more help there are day centres in the community which you may be able to attend. Please contact you local Community Based Services office in-link.
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6. Will I be charged for day care services?
A financial assessment will be carried out when you are assessed for the service and you will be informed of any charge that is applicable.
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7. My relative has come to stay with me so I can care for them, they normally live outside the Gateshead boundary area, and can I still get services for my relative when she is staying with me?
Yes, we will need to arrange this through the council where your relative lives to ensure that they have service to meet their needs.
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8. I need some equipment to help me stay independent at home, what do I do?
The first step would be to make a referral at your local Community Based Service office in-link. Your details will be taken by a member of staff and the duty officer will speak to you to establish a way forward.
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