If you think you or someone you know needs help, your first point of contact should be Adult Social Care Direct.
Adult Social Care Direct staff are fully trained to help you. Your enquiry will be listened to and dealt with as efficiently as possible. Depending on the nature of your query, Adult Social Care Direct staff are able to signpost you to other organisations who can help or pass on information about any difficulties you may be having to your local social work office for an assessment of need.
With your permission, other people can ask for help on your behalf – this might be a relative or a friend. It might also be a professional who knows you well; for example, your GP district nurse or housing officer. It will be helpful if the person contacting us can give us as much information as possible about why you may require our services.
How do I contact Adult Social Care Direct?
You can contact Adult Social Care Direct at adultsocialcaredirect@gateshead.gov.uk| or telephone 0191 433 7033.