Eastwood Promoting Independence Centre
Eastwood Promoting Independence Centre
We want to provide a welcoming and positive environment for everyone who uses or visits the Eastwood Promoting Independence Centre. All our staff will work to make you feel valued and supported to achieve your goals. To do this we will work closely with everyone involved with your care - from you yourself, to carers, staff and other external agencies.
We aim to provide an excellent service to all residents of Gateshead who use our service, work with us or support us in any way.
What we provide
We provide accommodation for people usually over 65 years of age for around 1 to 6 weeks. You may come to us after a period in hospital, a change in your home circumstances or simply for a short break. During your stay, we will work with you to improve your independence as well as achieve any individual goals that have been set.
So, for example if you need help to improve your mobility, a programme will be put together by your physiotherapist that we will follow to improve your mobility. Or, if you have been in hospital and need to regain your confidence with practical skills such as making meals and drinks - we can help you do this safely.
While you are with us we will:
-
support you to achieve your goals and work with you to improve your independence;
-
call you by your preferred name;
-
provide you with an individual lockable bedroom. Anyone entering will be with your permission;
-
carry out any personal care in a private area with the minimum amount of staff present to safely meet your needs;
-
make sure that you can see visitors, personal or professional, in private, either in your bedroom or, with a little notice, we can arrange a private room;
-
make sure you will be involved in all decision making meetings;
-
maintain your privacy and confidentiality; and listen to any concerns or complaints you may have.
What is the building like?
Foyer area
The foyer has a signing in/out book so we know who is in the building; this complies with Health and Safety Regulations.There are some information leaflets on display, please take any you need.
Lounges
There are lounges both upstairs and downstairs as well as small seating areas.There is a smoking lounge on each floor for service users only to smoke, visitors are asked not to smoke in the building.
Visitor's area
There is a visitor's area just off the foyer - if it is being used please respect that and try again later. Visitors are welcome usually from mid morning to mid evening - this is to allow you a bit of time to yourself.
Bedrooms
Bedrooms are on both floors and have en-suite bathrooms with showers, if you prefer a bath, assisted baths are on both floors which mean staff can assist you.