New driver and driver renewal applications
The Council are continually striving to improve services and operate in the most efficient manner and are currently reviewing service delivery in order to make improvements and efficiencies. In Licensing we have reviewed new driver applications and driver renewal applications.
A number of changes are currently being trailled. For new drivers there is a more straightforward application process. The starting point is completing a short screening form (available below) before an appointment is made for you to attend the Civic Centre when a range of activities, checks and testing will take place.
For existing licensees renewing their driver licence the process is similar with a requirement to complete a simple form (available below) before an appointment is made to carry out the appropriate checks, testing and other associated activities.
We are seeking feedback from those who have trialled the new process so we can continue to develop better services.
Taxi Licensing - Policy update
The Council are required to change policies from time to time to reflect changes which occur outside of the normal review period for these policies. The Council have recently changed their policies in respect of Taxi Licensing in several areas in response to the need to reflect national legislation, the need to reflect legal rulings and the need to address serious concerns in relation to public safety. The changes include, requiring new applicants to prove they have the right to live and work in the UK, requiring all drivers to undertake Child Sexual Exploitation (‘CSE’) awareness training and the power to respond to circumstances where the Police inform the Council there is a ‘pressing social need’ to take action to protect the public. The full changes can be examined below in the documents entitled “Hackney Carriage Driver Licences”, “Private Hire Driver Licences” and “Policy on the relevance of criminal conduct and complaints against licence holders”.