If you have received a Business Rates bill showing:
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an overpayment;
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or you think that your Business Rates Account may be in credit;
and you want a refund please contact the Business Rates office either by telephone, e-mail or letter. Please quote your account number at all times.
Refunds are paid by cheque and you will usually receive your cheque within 10 working days of having requested a refund.
Alternatively, we can refund your credit direct into your bank account. This will usually take 3 to 5 working days. This method provides you with a faster refund with the additional benefits of security (no postal delays of lost cheques) and the need for you to actually go to your bank to submit the cheque.