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Council Tax

Possible Council Tax Scam

There have been some cases reported where householders have been contacted by scammers stating that they are due to a Council Tax reduction and refund. An initial payment is requested to release the refund. We would never telephone to ask for a payment to release a Council Tax overpayment or your bank details. Please do not make any payment or give your details. If you need to confirm if a call is genuine you can contact Council Tax on 0191 433 3600.

For more information visit the Action Fraud website


View Council Tax Leaflet

Change of address

Tell us if you are moving address within, into or out of Gateshead


Payment and balances

Check your balance, Direct debit, online payments, and more.



What happens if you don't pay your council tax.



Problems paying your bill 

Ways we can help if you are struggling to pay your bill


Online benefit application

Check entitlement and make a claim online


Discounts and exemptions

Find out if you can pay less council tax



Contact us

Council Tax
Address: Civic Centre, Regent Street, Gateshead. NE8 1HH
Tel: 0191 433 3600