For enquiries about benefits call into any of the following offices.
Civic Centre
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Opening Hours
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Monday to Thursday 8.45am - 5.00pm
Friday 8.45am - 4.30pm
Closed weekends and Bank Holidays.
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Address
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Council Tax & Welfare Benefits Enquiry Counter
Civic Centre
Regent Street
Gateshead
NE8 1HH
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Benefits
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0191 433 4646
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Council Tax
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0191 433 3600
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Please note during the lunchtime period, 12pm to 2pm, we receive a high volume of telephone calls, If you can call us after 2pm we will be able to answer your enquiry more quickly
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Fax
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0191 433 2066
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E-mail
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benefitenquiries@gateshead.gov.uk| or counciltax@gateshead.gov.uk|
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Directions
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How to get to Civic Centre|
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Local Offices
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Gateshead Council @ Birtley
Birtley Library
16 Durham Road
Birtley
DH3 1LE
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Monday to Thursday: 9am - 12.30pm
Friday 9am - 12.30pm & 2pm - 4pm
Closed Bank Holidays
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Gateshead Council @ Blaydon
Blaydon Library
5 Wesley Court
Blaydon
NE21 5LS
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Monday & Tuesdays 9am - 12pm and 1pm to 5pm
Wednesdays 9am to 12pm
Thursdays Closed
Fridays 9am to 12pm and 1pm to 4pm.
Closed Bank Holidays
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Dunston Activity Centre
Ellison Road
Dunston
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Wednesday: 9.00am - 11.30am
Closed Bank Holidays
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Felling Office
Booth Street
Felling
NE10 9EW
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Monday: 8.45am - 12.00pm
Tuesday: 8.45am - 12.00pm and 1.00pm - 5.00pm
Thursday: 8.45am - 12.00pm and 1.00pm - 5.00pm
Closed Bank Holidays
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Gateshead Council @ Leam Lane
129 Cotemede
Leam Lane Estate
Gateshead
NE10 8QH
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Monday to Thursday 8.45am - 12.30pm
Closed Bank Holidays
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Wrekenton Office
143-145 High Street
Wrekenton
NE9 7JR
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Monday - Thursday 8.45am - 12.30pm
Closed Bank Holidays
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We aim to provide the best possible service to all our customers all of the time.
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If you have been particularly impressed with the standard of service you have received you may wish to compliment the member of staff concerned.
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Likewise, we appreciate that occasionally things will go wrong and you may wish to make a complaint.