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Contact Us

 
   

For further help and advice regarding Benefits and Council Tax you can contact us as follows:

E-mail Council Tax counciltax@gateshead.gov.uk|
E-mail Benefits benefitenquiries@gateshead.gov.uk|
E-mail Report Benefit Fraud 

fraudinvestigations@gateshead.gov.uk|

Website:

www.gateshead.gov.uk/counciltax|
www.gateshead.gov.uk/benefits|

Online Benefits Calculator & Claim Form  www.gateshead.gov.uk/benefitscalculator|
Fax: 0191 433 2066
Telephone Council Tax: 0191 433 3600
Telephone Benefits: 0191 433 4646 
Telephone Report Benefit Fraud

0191 433 3653
0191 433 3748
0191 433 3657 (outside of office hours)

 In Person – by visiting one of our Customer Services Council Tax and Benefit advisors at the civic centre or one of our area housing offices at:

Gateshead Civic Centre - Find on the map|
Days: From: Until:
Monday - Thursday 8.45am 5.00pm
Friday 8.45am 4.30pm
Closed weekends and Bank Holidays.


Blaydon Library, 5 Wesley Court, Blaydon - Find on the map|
Days: From: Until: From: Until:
Monday & Tuesday 9.00am 12.30pm 1.30pm 5.00pm
Wednesday 9.00am 12.00pm - -
Friday 9.00am 12.30pm 1.30pm 4.00pm


Felling Housing Office, Booth Street, Felling - Find on the map|
Days: From: Until: From: Until:
Monday, Tuesday, Wednesday & Thursday   8.45am 5.00pm - -
Friday 8.45am 4.35pm - -


Birtley Library, 16 Durham Road, Birtley - Find on the map|
Find out more about our new service available at Birtley Library|
Days: From: Until: From: Until:
Monday, Tuesday & Thursday   9.00am 7.00pm - -
Wednesday & Friday 9.00am 5.00pm -

-



Leam Lane Housing Office, 129 Cotemede, Leam Lane - Find on the map| 
Days: From: Until: From: Until:
Monday, Tuesday & Thursday 8.30am

7.00pm

- -
Wednesday & Friday 8.30am 5.00pm


Dunston Activity Centre, Ellison Road, Dunston - Find on the map|
Days: From: Until: From: Until:
Monday to Friday  9.00am 5.00pm  - -


Home Visiting Service – Benefits Only

For vulnerable or customers who find it difficult to get out and about, one of our Benefits home visiting team can help you to complete your benefit application form.

Please either email us on benefitenquiries@gateshead.gov.uk| or call us on 0191 433 4646 to arrange a home visit.